I would like to suggest a feature that TIVO has. With the TIVO software, you can access your TIVO player and through your network, you can copy anything recorded onto your computer, or an external hard drive. Being that we can access our DVR, through verizon.com, maybe that feature could be added, so that we can transfer recorded shows from the STB to the computer. It would also be helpful, if a box has to be exchanged. Thanks....Steve