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Outage in NJ area???

Since around 4 PM EST 3/21/11 i have had little to no internet connection. (little as is worse than dial up) I have been on the phone with tech support twice and they had no clue what the issue was. We thought it was my router, but here is the twist in the story... My brother lives two doors down on the same street as me, also has Fios service and is experiencing the same issues. I have tried using search engines to find a relation to an outage, but i have failed to find anything. If there has been any word of an outage in the NJ area, please reply and confirm and possibly an ETA on the fix. Thank you, and i look forward to a reply.

Jason from NJ.

Comments

Gengo

You are not alone. I've been having the same problem (download connection speed in the tenths or hundredths of a Mbps based on Verizon speed test) in the same time frame in Atlantic Highlands NJ. Getting ready to call support. Did you get any resolution? Very frustrating.

Tim in Atlantic Highlands NJ

Dena811

Yeah there is an issue, I called up last night. They had me do troubleshooting and at the same time my Rep opened up a chat, another rep stated he had another person with the same issue so they' submitted a ticket and they said it will take about 2-days to investigate. And it's driving me crazy, I feel I'm back at dial up speeds.

SarahB2

Same exact problem here in Belford/Middletown. It's driving me insane. Just got off the phone with a tech who "doesn't see any outages" in the area. They're sending someone out tomorrow though I know the problem extends to others in the area. So frustrating. I just wanted to make sure my complaint was logged so that they're aware it's an outage.

Dena811

That guy's an idiot, they submitted a ticket yesterday because they saw several others having the same issue..

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