Has Verizon ever called you back...?

Chokingme

Almost 20 hours since Verizon screwed up my attempt to extend my contract. Is anyone shocked that a supervisor still has not contacted me? Since he or she is the only person who can track down the mysterious salesman who could not find my phone # (laugh). The good news is I found the location where I can return my equipment when I make the move back to cable.

prisaz

---

@bamboozled wrote:

Almost 20 hours since Verizon screwed up my attempt to extend my contract. Is anyone shocked that a supervisor still has not contacted me? Since he or she is the only person who can track down the mysterious salesman who could not find my phone # (laugh). The good news is I found the location where I can return my equipment when I make the move back to cable.

---

YES they have. Enjoy your cable. I will continue to enjoy my FIOS. FIOS does change bundles and terms from time to time just like anyone else. Why don't you just call the sales and or billing office and get what they have now. Start over. Yes there have been times when I was quite upset. My $12.95 DVR was changed to the $19.95 Home media DVR and all I asked the tech to do was fix my remote programming that was free. Well once a price is gone it is gone. The $12.95 was no longer available. and now I have a $3.99 Verizon cablecard and a Tivo. Nothing or no service is perfect.