Suggestion for follow-up service for rewards

cblack

FYI,

We transferred our service in Sept 2008 and have not received our American Express Reward Gift Card. You should add to a follow-up service or status service for rewards to your customers accounts. The status should included: Reward, Amount, Date Mail, or Returned because it was not able to be delivered. Not all customers able to contact Verizon during their hours of operation because of work schedules. Thanks!

vlwall

I have my card, unfortunately it is NOT a fully-fledged pre-paid Amex... which is what I thought it would be.... there's a short list of places you can use it, and you can't use it to pay your verizon bill, buy groceries, get gas, pay utilities or anything else that would be truly useful..... I'm not impressed at all.