How to enable second HD DVR for remote access?

glcockrum

I easily got my first HD DVR setup for remote access and it worked perfetly for 1 day, then it stopped working. After 2 hours on the phone with tech support, we got it to work again. However, we were unable to get my second DVR setup. He said that I could only have one DVR setup for remote access, is that true? If not, any assistance would be much appreciated.

Thank you!

CapnTrips

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@glcockrum wrote:

I easily got my first HD DVR setup for remote access and it worked perfetly for 1 day, then it stopped working. After 2 hours on the phone with tech support, we got it to work again. However, we were unable to get my second DVR setup. He said that I could only have one DVR setup for remote access, is that true? If not, any assistance would be much appreciated.

Thank you!

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Are you speaking of Remote Access from the Web? ...or from a mobile phone?

For Web Access it is absolutely NOT TRUE!

I have TWO DVRs. I can access both remotely from the web and schedule or delete recordings.

The tech MAY have been speaking of (or confused about) the MULTI-ROOM capability that the DVR's have.

Only one of the DVRs can be (and is) a Home Media (or Multi-Room) DVR, and therefore can share recordings with my other NON-DVR STB and communicates with any computer on my home network for PC-based Audio, Vieo and Image files, as well as connecting to the certain Internet video streaming sites.

The other DVR is a standalone machine is this regard, but regardless, it still has remote access to control it from the Web.

(I do not know anything about the Remote Access from a mobile phone capability, since I do have a Verizon Wireless contract. THAT Remote Access may indeed be limited to just a single DVR.)