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Outgoing mail issues with Fios & Outlook

Hi-

I am setting up my new laptop and would like to use Outlook for my email/contacts. I have used all the same settings as my old laptop and cannot send mail. I can recieve- just not send.

here ist he error message I get:

Task 'mail.trenandtradition.com - Sending' reported error (0x80042109) : 'Outlook is unable to connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'

HELP! (please)

Thanks,

Julie

Comments

smith6612

This is because the default SMTP Port (Port 25) is blocked on Verizon's end in an effort to cut down on spam attacks from the Verizon network. Try using the alternate SMTP port for your mail provider. If the old laptop was working correctly, check to see what port and security settings it is using, as it may clue into where the problem is.

rgwhitesr

I have been working with this issue all day long. I have changed my POP3 settings for 3 accounts and have tested each satisfactorily. However, when my desktop checks for incoming mail, one or two accounts indicate there's an error. It's intermittent, but very frustrating.

In addition, I have a laptop on a wireless connection and I cannot get my emails going either way. Is it because of the wireless connection, and if so, I've not seen any directions for fixes from Verizon.

Please advise.

Silverado44

I had to change mine and these are the ports I had to use. Incoming port 995 (POP3), outgoing port 25 (SMTP), verizon said in there email to use 465 port for outgoing but it does not work had to use 25. Make sure you enable SSL encryption for the incoming and outgoing mail server.

rlhuntjr

I've experienced similar problems today with Outlook 2003. I kept getting transmit errors. I reset the POP3 to 110 and the SMTP to 587 and turned off the SSL. Everything worked with those settings. I then changed everything back to the "new" settings of 995 for the POP3 and 465 for the SMTP and SSL on. The FIOS server hiccupped and now seems to be working fine with the new values, although judging from the server response time, it takes longer to process connection requests with the new SPAM software. As an aside, and something which I suspect is tied to the same problem, some emails, but not all, sent to me over the last few days have been dropped. They go into the Verizon cloud, but never emerge. Things seem to be working now, but stay tuned. I hope this helps.

jumpin68ny

Ive been having intermintent issues as well. Wonder what's going on with VZs mail servers.

skloch

Finally got my e-mail updates to work with incoming and outgoing e-mail. Found this solution on another website.

Go to Tools>Accounts>select your account>Properties>Servers tab and ensure the box for "Log on using Secure Password Authentication." is not checked. (This was the biggy.)

Under Servers Tab "Remember Password" and "My server requires authentication" are checked.

Under Advanced Tab "This server requires a secure connection (SSL)." is checked for both Outgoing and Incoming messages.

AnnaTude

Hello -

I also am getting a 0x80042109 message. I get it on either laptop whenever I am using my home internet connection through Verizon. I have no problems sending email through outlook on ANY other wireless internet connection anywhere. At work, the settings are fine, at coffee shops, etc.

Just spoke to Verizon tech who told me that I have to change my outgoing email server settings to my verizon default. I don't understand. Then my email will only work when on this home network and I'd have to change it again when I use another ISP. This makes absolutely no sense to me.

Is there not a way to easily manage settings so that ONE setting is the setting for any time? Please help. Thank you.

Anna

grannysmith

thank you everybody, this gave me the final clues I needed to finish setting up Outlook 2010 on my laptop to use my WiFi connection in the house.

grannysmith

thank you everybody, this gave me the final clues I needed to finish setting up Outlook 2010 on my laptop to use my WiFi connection in the house.

viafax999

@silverado4x4 wrote:
I had to change mine and these are the ports I had to use. Incoming port 995 (POP3), outgoing port 25 (SMTP), verizon said in there email to use 465 port for outgoing but it does not work had to use 25. Make sure you enable SSL encryption for the incoming and outgoing mail server.

Those look like the setting for Gmail in outlook except that 465 would be the gmail smtp port.

Typically the setting for outlook are

incoming mail server your isp provided mail server or if verizon incomin.verizon.net

outoing mail server (smtp) outgoing.verizon.net

you will need to provide logon information for your incoming server

undser more settings

you will need to provide your verizon logon info for the outgoing server

on the advanced tab the incomong port is 110 and the outgoing port is 587

viafax999

@AnnaTude wrote:
Hello -
I also am getting a 0x80042109 message. I get it on either laptop whenever I am using my home internet connection through Verizon. I have no problems sending email through outlook on ANY other wireless internet connection anywhere. At work, the settings are fine, at coffee shops, etc.
Just spoke to Verizon tech who told me that I have to change my outgoing email server settings to my verizon default. I don't understand. Then my email will only work when on this home network and I'd have to change it again when I use another ISP. This makes absolutely no sense to me.
Is there not a way to easily manage settings so that ONE setting is the setting for any time? Please help. Thank you.
Anna

Your email should work fine using the verizon outgoing server so long as you use port 587

another atlernative is to get a gmail account and use their outbound server for all you mail access - this has the added bonus that their outbound spam filter doesn't have the oddball quirks that the verizon spam filter has so that typically the stuff that verizon rejects will go through gmail.

Ah, just realized that somone revitalized a thread from over a year ago

We should get dead threads to auomtaically get marked dead or solved to stop posters reopening thme.

llmm1

skloch...you are awesome!!! I know it's pretty late to thank you but I searched everywhere for 2 days, tried everything, FINALLY, you had the right answer!!! My iphone was sending and receiving fine but not my PC. Tried your way and everything is just peachy now!!! Thank you, thank you, thank you!!!!

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