I called yesterday to troubleshoot my internet, it turns out that the ont needed to be reset. I decided while I was on the phone, to inquire about upgrading my service. I told them I wanted 50/20 so they started to provision my line only to find out I would need a tech to roll out to perform the upgrade. At that point, I decided to just upgrade to 35/35 because I didnt want to deal with the hassle of having a a tech roll out to my house. Why is it that I would need a tech to upgrade to 50./20?? Kinda **bleep** about that.. because that high upload for a residential service with no static ip is retarded.
Also this morning I wake up to see my internet light is amber but my power/wan coax/lan coax lights are green?? Whats the deal??
Im starting to regret making the switch to fios..
