Outside our neighbor's house here in Silver Spring, there is a huge black box, that is supposed to be suspended from the phone wires, but instead has been sitting on the ground for the last five years or so, ever since it was installed - or maybe it fell down and despite the fact that I have reported it to Verizon twice and even shown a Verizon service rep that was on our street, who promised to have it returned to the wire where it should be, it's still there. It's dangerous and unsightly. Please come and fix it Verizon, it's on Neale Ave in Silver Spring, MD.