I called up Verizon after getting horrible speed, I am suppose to get 25/25, I noticed everything was going slow tonight, called up first guy decided to send out router....after doing usual troubleshooting.
Well after I got off the phone with him, I called back, and second guy had me plug the ethernet cable from the router directly to my desktop and get same results.
Here are my speeds from verizon speedtest
Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
SendBufferSize set to [261360]
running 10s outbound test (client to server) . . . . . 100.82Kb/s
running 10s inbound test (server to client) . . . . . . 8.57kb/s
Information: Network Middlebox is modifying MSS variable
Server IP addresses are preserved End-to-End
Information: Network Address Translation (NAT) box is modifying the Client's IP address
Server says [173.62.26.x] but Client says [192.168.1.10]
He said there is nothing they can do and I need to wait for the router on Monday or Tuesday.
Even though he agrees it is not the router.
Since i get these results diectly from my desktop the ONT.
He said it could be a netowrk outage but needs more people to call up and to give it some time.
I have had FIOS installed in Jan, and have had 6 technicains come to my house for an entirely different issue, which they ultimately fixed, but I never ever had so many issue when on Time Warner.
Please escalate this, especailly if going to send a technicain, I can only do it on the weekends since I work during the week,