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Ipad not working with Fios wireless Router

slash7

Ipad and the FIOS router do not seem to get along.

Ipad drops the connection, loses the WEP password, will not re-connect after coming out of sleep, etc.

Ipad works fine on Linksys Router

Itouch, laptops, IMac, Xbox, Tivo, Droid work fine with the FIOS router (and the Linksys)

Comments

somegirl

I've heard that there have been some serious compatibility issues with the iPad, it's even been banned in some countries, but I don't own one to troubleshoot with. A good place to start looking for help might be the Apple iPad support forums, in the Wi-Fi section:

http://discussions.apple.com/forum.jspa?forumID=1363

Otherwise, I'm sure someone will be along soon with help here. 😉

jackreacher

@slash7 wrote:
Ipad and the FIOS router do not seem to get along.
Ipad drops the connection, loses the WEP password, will not re-connect after coming out of sleep, etc.
Ipad works fine on Linksys Router
Itouch, laptops, IMac, Xbox, Tivo, Droid work fine with the FIOS router (and the Linksys)

Same problem here but no resolution yet. Actiontec drops constantly and asks for password. I also have a Linksys router so switch to that most of the time but it's isolated from most of my network (subnetted) and I don't really want to NAT to it. The Linksys works best but still drops on occasion. I'm hoping Apple comes out with a firmware update soon. 😉

iPad touch, laptops, Wii, 360, Roku, etc. all work fine. Well...that Wii is old and can be troublesome. 😉

spacedebris

try changing the security on the actiontec to wpa or wpa2 instead of WEP. that may help.

Some apple products have problems with WEP and actiontec.

jackreacher

@spacedebris wrote:
try changing the security on the actiontec to wpa or wpa2 instead of WEP. that may help.
Some apple products have problems with WEP and actiontec.

Thanks for the suggestion. My iPod Touch uses the actiontec and WEP with no problems. Going on 3 years and has never done this.

I have the Linksys using wpa and the iPad still drops and sometimes for more than a minute before reconnecting. I'm too impatient to just wait so I usually force reconnect via the settings menu in the iPad. But you're right that wpa is a better choice for not having to re-enter a wep key. I think the real culprit is what is causing the drop to begin with. When it happens I can be in the same room with the routers (4 feet away tops) and still drops so I doubt it's signal related but what do I know. 😉

nXt1

Change the wireless channel on the router to 1 or 11.

donaldm823

My new IPAD works great on my Actiontec Verizon router. I changed the security to WPA2 and transmit only "G" frequency (not mixed), also set to channel 11. All of these recommendations were on the Apple web site and they have worked for me.

On some rare occasions, I lose the synch if I wake up the IPAD using the "home" button vice the sleep button on the IPAD top. Also on some rare occasions, I found turning off the "auto brightness" in general settings gives me a stronger signal.

All in all, the IPAD has worked great for me with the above settings and the range of reception is at or exceeds my HP laptop

nXt1

@donaldm823 wrote:
On some rare occasions, I lose the synch if I wake up the IPAD using the "home" button vice the sleep button on the IPAD top. Also on some rare occasions, I found turning off the "auto brightness" in general settings gives me a stronger signal.

Know that the iPad/iPodTouch/iPhone, when the devices goes to "sleep" wifi is disconnected after a few minutes.

Another reason jailbreaking is great, you can make the wifi stay connected no matter what. 🙂

jackreacher

@nXt wrote:
Change the wireless channel on the router to 1 or 11.

@ donaldm823 wrote:

My new IPAD works great on my Actiontec Verizon router. I changed the security to WPA2 and transmit only "G" frequency (not mixed), also set to channel 11. All of these recommendations were on the Apple web site and they have worked for me.
On some rare occasions, I lose the synch if I wake up the IPAD using the "home" button vice the sleep button on the IPAD top. Also on some rare occasions, I found turning off the "auto brightness" in general settings gives me a stronger signal.
All in all, the IPAD has worked great for me with the above settings and the range of reception is at or exceeds my HP laptop

Thanks for the suggestions. I'll move a couple of things that are using "B" to the Linksys, force G and 11 and see about using WPA2 (not sure everything that is using this router can use WPA2 or not). Many thanks.

slash7

Router channel did not matter:(

jackreacher

@slash7 wrote:
Router channel did not matter:(

Likewise. I set to channel 11 and forced "G" only and still getting the drops. I'll set WAP2 next when I get a chance.

jackreacher

This is working for me for the moment. I changed the router to add a block of ip's for static use. I then assigned a static ip to the iPad. I still get drops on occasion (modal dialog "connecting") but no password re-entry asked for. Haven't had time to changeover to wpa2 but will see what that does later.

VZ_Frank

From what I've been reading it is actually a hardware issue with the Wi-Fi antenna located behind the apple on the back of the ipad. Also the fact that the ipad lays flat on its back and the receptor will also be masked by the table or whatever it is laying on.

sl17

I got new iPad, and love it. had NOOOO trouble using it with Comcast service and Linksys that we use at one location. Loved it. Worked w/o any problem.

But then I went home. to Fios. couldn't get iPad to work. never used iPhone at home but know it has worked in other locations (wifi on planes, for goodness sake).

More I read here. And the less help Verizon offers. Makes me wonder why I swithced to Fios.

gosslake

This was an extremely helpful suggestion, thanks! I changed my router to only be on 802.11g and that seemed to do the trick! Thanks again. I LOVE my iPad!

vzcomm

Change WEP to WPA or WPA2

Mikhail

Well, this is very well known problem with iPAD and Apple tries to silently solve it. http://www.net.princeton.edu/announcements/ipad-iphoneos32-stops-renewing-lease-keeps-using-IP-address.html would help you.

swandy

Uh - Mikhail - if you actually read the page you are referring to, you will see that they specifically state that the issue at Princeton U IS NOT RELATED TO THE WIFI PROBLEM IPAD USERS ARE HAVING. (This statement is right at the top of the page you linked to.)

boboosta

That's good to know. I am getting FIOS next week, and I have an iPad. I also have an Apple Airport Extreme wireless router. So, I'll use the Airport wireless network for the iPad.

GreatDane1

sorry cut in with a question. I have the same issues as above. Is there a way to swap out or use my Linksys instead of the verison router? One of the chat reps at verizon actually said that the verison router is "less than ideal" and only has a functional phyiscal range of 15-20 feet.

Hubrisnxs

@GreatDane wrote:
sorry cut in with a question. I have the same issues as above. Is there a way to swap out or use my Linksys instead of the verison router? One of the chat reps at verizon actually said that the verison router is "less than ideal" and only has a functional phyiscal range of 15-20 feet.

Can I use my wireless or an extra router along with the Verizon provided router?

Why yes, yes you can....

🙂

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