As a new customer of Verizon I am basically satisfied, however I wish to open a discussion of the Backup Assistant service..
I find the concept of this service laudable. What I have an issue with is the conditions for waiver of payment option.
If Verizon wishes to offer a service to its customers for free, why should there be a penalty if one doesn't log on once a month to the website.($1.99 the charge for the service is applied)
Free should be free with no conditions.
Verizon is making a calculated condition knowing that we as consumers will forget to log on and accept $1.99 a cost for our forgetfulness.
This is nonsense in my opinion