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Triple Bundle to Extreme pricing?

brandonguy

I'm currently paying 109.99 for the triple freedom (20/5, freedom essentials, fios premier). Should that go up by moving to the extreme hd package or is that supposed to be the same price? I thought I read that 109.99 is the price for that same package with extreme, but after talking to one verizon rep they indicated that it would be 119.99. I want to make sure I'm getting the right deal. I've been a fios customer since 7/2007 too.

Thanks!

Comments

Techman28

Brandon

what state are you in and I'll double check

brandonguy

Thanks! I'm in Tampa, Florida

Techman28

Brandonguy

your 109.99 price will remain the same there should be no increase I have double checked with our Reps here in TX as well as FL as they both take orders for that state.

JKennedy

Been told the same thing here in Texas, that HD Extreme will be yet another $10/month. Funny thing, before we ordered FiOS, they touted all the new HD content that was coming down the road that we'd enjoy. Guess they didn't get the memo that we'd only enjoy it for even more $$$$. And that after they pruned promotional gifts from new customers months after installation as well.

So Techman28, are you saying that adding the HD Extreme packageof channels should "not" be an extra charge after all?

srk

I also actually have the ultimate bundle, and originally it specified the "TV Premier" for the TV peice of the bundle... now that this is no longer available they didn't increase the price, but I am missing MANY of the new HD channels... and silly ones at that ... For instance I have FX standard definition, and BiO SD but FX HD and BIO HD are blocked.... Customer service is useless and refers me back to Verizon... which in turn refers me back to FIOS... IT is very frustrating as the new HD channels were one of the reasons I just switched from DirectTV.

JKennedy

"Customer service is useless and refers me back to Verizon... which in turn refers me back to FIOS... "

Need to make sure you're calling the right place, and the right selections in the VRU. It's not real user friendly, but I haven't had any problem getting to the right person the 1st time. Although I don't understandwhat you mean, getting bounced form Verizon to FiOS, unless you're calling the wrong place to begin with. Try starting with the number on your bill. Follow the menu to Packages and programming or something along those lines. Ignore allthe que-mercials about going to the web to see all the programming options and packages, if the site can even pull up your account info and the available packages (2 out of 3 times it won't be able to) there is nothing you can do online,at least in our area, there is nothing you can do, change etc.

"IT is very frustrating as the new HD channels were one of the reasons I just switched from DirectTV."

Don't get too excited about it. It's not Verizon, but most of the new HD channels are not actually HD content. It's, for example, their regular SD programming wrapped in an HD frame and broadcast in HD which does nothing for the content itself. Disney HD had cooler "Disney HD" ears but the shows look no different that SD and are also still the same aspect ratio. Some channels like CNN, CNBC (you should already have CNBC HD) is the same but in 16:9 so they have more rea estate to stick more HD extras. So don't feel like you're missing much. I would not pay $5 a month extra for it.

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