If I can be indulged one more time, I posted this yesterday on the Home Phone board and this board, but someone in an effort to keep things tidy removed it from the home phone board (I got a private message telling me so). I got a reply, apparantly, from someone on the phone board, and short reply to same on the TV tech board to look at the other post, which since I can't get that anymore, I have recieved no help at all.
Sigh....
Anyway,
I have FiOS TV along with Verizon phone service, including Caller ID. A few months back they activated in my area the on TV screen Caller ID popup. I activated it and for a while it was working fine, but now for quite a while it has not been working at all.
I also have Call Assistant, which from what I understand is required to use the on-screen ID service. It was also not working, at least with the PC client download, but since installing the upgraded software (which now seems to work properly) that is not an issue, but the on-screen problem is.
I tried rebooting my set-top box, but that had no effect. I had called the VCA support line, which proved to be worthless. Has anyone else had such problems, and if so, who did you contact to rectify the situation? Any input would be welcome, thanks
