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hd dvr always reboots

my hd dvr reboots when i change the channel, go to indemamd, and sometimes when i check the program guide. i still have img 1.5 since i am in Florida. What is the solution to this problem?

Comments

Tireman

Call in to the tech department make sure they have a record of the problem

cc_la_vee

I'm getting a similar problem on our hd dvr qip6416-2. The set seems to overheat - or something. It works ok for about 15-20 minutes and then it turns itself off and on and then off again. If I try to turn it back on it runs for only about 5 minutes and then quits.

The really strange thing is that we just got a replacement DVR today and it does the exact same thing. The power cord and the plug have both been changed.

Is there something going on with the software / firmware that would cause this?

Thanks!

Keyboards

@cc_la_vee wrote:
I'm getting a similar problem on our hd dvr qip6416-2. The set seems to overheat - or something. It works ok for about 15-20 minutes and then it turns itself off and on and then off again. If I try to turn it back on it runs for only about 5 minutes and then quits.
The really strange thing is that we just got a replacement DVR today and it does the exact same thing. The power cord and the plug have both been changed.
Is there something going on with the software / firmware that would cause this?
Thanks!

If you really think it is overheating, are you leaving enough space around the box? Basically nothing on top of the box and a couple of inches on each side to allow proper cooling. If you have then just ignore this suggestion Smiley Happy

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