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Verizon fail

About an hour ago my service stopped working. TV says this channel is currently unavailable. Internet no longer works, and the phone has no dial tone.

This isnt an issue with billing and support as if i didn't pay the bill I wouldn't be posting here for a fix. I've never missed a payment nor have I never issued a late payment.

Theres no other way for me to get in contact with Verizon because the phones have no dial tone.

Any help?

Comments

CharlesH

Check the battery backup unit, the breaker may have tripped the power to it during the night or something. Check and see waht lights (if any) are displayed.

dpiffer0626

Power OK - Green

Protection - Green

System Status - Green

Please help

EVO_Unlimited

There's no need to panic. It sounds to me like your ONT isn't receiving power. You need to get ahold of tech support at VZW and have someone come to your home to check it. But befor, check all your breakers, you might have just tripped one, if any are off, just reset them. If that doesn't work, or there aren't any tripped, call VZW tech support.

Use a neighbors phone, get a cell phone, go buy a pre paid cell phone. This is why cell phones are important as well as home phones.

In the mean time there is no need to panic.

Good luck.

dpiffer0626

It just blows my mind that the same thing happend not even a month ago.

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