Just thought I would repost a letter I sent to verizon beggin g for more DVR storage, as 160 GB of storage is pathetic, and laughable whne I can buy a 2 TB drvie for $100. I realize it is Motorola's fault we are locked to 160 GB at the moment, but Verizon is the one who chose them as a vendor, so this is hardly an excuse. Motorola should be able to turn on the USB port on the box for additional storage at the very least. Anyway, here's my letter, posted out of desperation and frustration more so than expecting any great results.
"Hello. I am anxiously wondering when you plan to offer larger hard drive capacities in your DVRs. We have FiOS now and are happy with the service, however, the fact that the devices can only hold 20 hours of HD content is pathetic, and has us looking to switch back to Dish Network, who allow you to use external hard drives via the USB port on the back of the receivers to add record time. We don't have the kind of lives where we can watch TV every night, so we often have to wait until we can find time to go through our favorite shows, and 20 hours cannot hold more than 1 or 2 episodes of any series with the 10 or so shows we enjoy watching in HD. I realize Motorola makes the boxes and motorla ultimately controls the capacity, but Verizon MUST have some pull here, and if not, you should really look into buying a company that makes boxes and move the operation in house for the sake of keeping customers. Give that a 2 Terabyte drive that can hold over 12 times the amount of shows as the pathetic 120 GB drive in my recorder can be bought at the local best buy for $100, I am sure a large company such as yourself could pick them up for far less. PLEASE make increasing the storage of the DVRs a TOP priority, and please let us customers know your plans with regards to storage in the near future. The capacity has not increased in years, despite more and more HD TV customers signing on, and the number of HD stations tripling. Thank you "