Good afternoon -
We switched to Fios from Comcast this past summer when they were doing the Compaq Netbook promotion and picked up Verizon phone/internet/TV. We just received our email notifying us that our Netbook coupon is on the way. However, the email I have from Verizon says it is a $299 coupon (like we were told when we signed up) and when I go to the link in my email, says it is a $200 coupon. Which one is it? I was told by my Fios rep that it was $299, now Compaq has something different. Honestly, since I moved from Comcast, I have had one issue after another with customer service, the installation, and billing. In the 3 years I was with Comcast, I did not have to call them once. In the 3 months I have been with Verizon, I have had to call them every month and am starting to wonder if I made the right choice. Thanks for any assistance.
