I had created and had my own working website, prior to moving to Verizon, using Dreamweaver software. I Ftped that website up to the verizon server successfully (I can see the list of pages in WSFTP and Dreamweaver). When I use the requested format to access these pages of 'mysite.verizon.net/username/primary(default)name/secondaryname' I get a 'not found' (404) error. I tried to access the website using your site builder and get a forbidden error (403).
I figured I had something wrong so I reviewed my web pages. The only thing different appears to be Verizon wanting the web page extension to be '.htm' as opposed to my use of '.html'. I renamed my page extensions, reloaded them and still they are not found. The 'Help' pages are of no help in this area. I tried to use the Verizon 'site builder' page which just loops back to itself and does nothing. Can someone give some insight into what is happening?