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Painfully slow FiOS 25/25. Central Jersey

Im in Bridgewater NJ and my internet has been painfully slow the last few days. I did a speed check and here is what I have:

Download Speed: 1279 kbps (159.9 KB/sec transfer rate)
Upload Speed: 13864 kbps (1733 KB/sec transfer rate)

My package is 25/25. Im on hold w/ support now.

Anyone seeing the same?

Comments

cxg331

Same here in Princeton.

10.14 download

6.67 upload

On 25/25 plan.

Noticed with YouTube videos taking forever to load, and some not loading at all.

crs5

There is clearly some router or node being overwhelmed at night in the NJ area, I'm going to call tonight and I suggest you do as well.

paul2581

I am having the same issue I have the 35/35 plan they have actually decided to send someone out to my home to check the ONT it is for sure something on Verizon end. I am curious about a refund or credit to my account based on the fact that I am not getting what I have been paying for.

Hubrisnxs

you can get automatic out of service credit if that tech closes his trouble as a Verizon issue, and not your equipment.

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