Modem problem

When I go to http://192.168.1.1/ to access my modem I have forgotten my Username/Password. But also when I type the password in the box it adds 2 strokes to each keystroke I type. I.e. if I were to type 'password' for password it would be 3x as long. It would say ************************ (24 digits instead of 8).

What do I do for these problems?

Thanks for any help

-Jon

Accepted answers

Hubrisnxs

the serial number is definetely case sensitive. so Capital CSJX___________

try that user name is admin, password is Capital CSJX___________

if that does not work then you'll have to factory reset the router, by holding in the reset button for 15+ seconds. count 1 one thousand etc....

and then when you try to access it for the first time again it will ask you to create a new user and password. try to mimic the format we have given you here, so use admin and the Capital CSJX___________

All comments

smith6612

The second thing you mentioned with the additional two stroke is normal. It's supposed to be a security feature. As for the first problem, a few months ago Verizon reset the passwords on the Verizon routers (FiOS does not use modems!) to the Username of admin, and the Password which is your router's serial number. The serial number can be found on the sticker located on the bottom of the router.

Induce1

Thanks, but it didn't work. I tried admin and the serial number, as well as what I thought the login was.

Any other suggestions?

Thanks for your time.

Hubrisnxs

the serial number is definetely case sensitive. so Capital CSJX___________

try that user name is admin, password is Capital CSJX___________

if that does not work then you'll have to factory reset the router, by holding in the reset button for 15+ seconds. count 1 one thousand etc....

Induce1

Thanks, resetting it worked. Now I would like to know how to get my wireless to work. How do I set that up?

Thanks again, I sincerely appreciate your help. I clicked kudos/solved as you requested.