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Cache Flushing

I notice that its impossible to find someone in IT technical support who can actually help with something technical. Its an ISP issue that need to be addressed. I desigh websites, so I know a little something. I need "technical" support, not something simple. I cant even find someone with web access.

Comments

BrianMcD

So what is your question ???

Robert145

I do web sites for customers. After I FTP the files & updates to the host, I dont see the new updates. I have to go to megaproxy.com and view the websites there to see the updates just posted. I was told by one of the host technical support leads (godaddy.com) that there are a few ISP's have this issue where they are very delayed in flushing cache and they cant do anything to correct it. It takes some time before the actual updates are visable. In my case, it was days. Its not that I mind going through Megaproxy.com, I was just curious if verizon could eliminate the delay.

Justin46

Robert,

I can't help you find the problem and fix it, but I can tell you that I have been maintaining a website using the FiOS service for 4 years now and have not experienced the problem you describe.

What I do have to do consistently though, once I have updated the page(s) on the website, is to access a page higher in the hierarcy first, then access the page(s) I modified, and now I do see the updated pages. I have always attributed this to local cacheing in my PC, but maybe I am wrong and it is a Verizon cache somewhere, but whatever the reason just accessing a higher level page always gets me the updated page the next time I access it. FWIW....

__________________________________
Justin
Verizon FiOS TV, Internet, and phone
QIP6416, IMG 1.6.2, Build 08.58
Keller, TX 76248

i_like_turtles

its not a server problem i believe.

that is a computer problem, you clear your cache on your own computer..

in internet exploder its in internet options and its called " internet temporary files "

in firefox its in privacy settings and its called " clear cache "

also, if all u are doing is clicking foward and back, you arent reloading anything.... try just hitting F5 (refresh) when u are on the old page after you update it via FTP and see if that updates it.

Message Edited by i_like_turtles on 07-08-2009 11:38 AM

Robert145

(excerpt from a forum) Also know that many large ISP's around the country will run cache servers that only clear out at scheduled intervals. This can affect performance regionally and make content fail to show up correctly for your users in these areas where the cache has not cleared for awhile.

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