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New Programming Guide SUCKS (rolled out 9/28/11)

This new guide is TERRIBLE and it's kind of unbelieveable that Verizon would deploy in this state.

The guide colors are now like baby blue and white. The color scheme is awful on the eyes, the font has changed and just looks crappy and as a result there is less info on the screen.

The guide is now soooo sloooow don't even bother. It is also as deplorable as the color scheme.

This is an obviously untested rollout. U N T E S T E D. You should be ashamed to call yourselves engineers that is, if any of you even have a degree.

I'm waiting 48 hours. If it's not corrected I'm dumping verizon. Since they obviously don't care one iota about their customers. I'm sorry to say Verizon is now comparable to C****** as provider of services.

Comments

Magellan42

Agreed 100%

Cant stand that light blue color scheme.

Although the previous guide wasn't perfect it was a hundered times better than this new crap.

doubleaa752

The colors are truely not the best, but my rollout seemed pretty smooth and the response time is fine... Make sure you have the latest boxes... The older ones are slow...

lgfan1

Agreed! I was shocked when I turned on the TV and not in a good way.

bobbo527

Sorry, but I got it today as well and except for the god awful powder blue color I don' think the guide is that bad at all. Seriously.

I haven't had any problems with the guide speed, it's as responsive as the old one was, at least on all my boxes. (2500, 6200 and 7232).

And you are complaining about LESS data on the screen, I'm looking at it now and if anything there is MORE data certainly not less.

I don't like the color contrasts, it does make it difficult to see, but otherwise I have not found anything else to complain about. I sort of like it so far.

jg551

THis blows. Can't turn off parental controls. Color scheme is sickening. Comcast is looking good right now.

scottr8

I agree the color scheme is really bad. Comcast has the ability to change to suite your taste. I don't understand how anyone thought this was an improvement. Also the font sizes are too small. We like to look at TV in bed and it's impossible to read on smaller TV's. And by small I mean 27". Poor rolllout. Someone needs to rethink this.

NEWGUIDESTINKS

How the heck do you turn off the guide? How incredibly annoying to have to see the guide every time I turn a channel. How many times must Verizon wipe out the bottom fifth of the picture to let me know again, that Jeopardy is on? I flip through channels all the time, and each time, I have to be reminded that Jeopardy is on Channel 506!!!! Stop it please! Give us a way to turn this pest off!.

Thanks.

duker1

I totally agree. What morons came up with this design. All this is are basically billboards for Verizon. This is enough to make me want to cancel my subscription. You should provide the option of displaying just a cable guide. The most channels and times that can be displayed. That’s what I want to see. Not all this other advertising.

Oh it’s sooo pretty. So what. It’s pretty useless to me. I love new technology and am fine with changes when they provide some benefit to me. I don’t get this with your new Media Guide. Maybe that’s the problem. I just want a channel guide.

How can I get back to the old guide!

gtsfer

BULL**bleep**! The response time SUCKS !

Maryann123451

I cannot read the new programming guide. The pale blue and white washes out the words and the font is TOO SMALL to read from across the room. The guide takes up too much of the screen each time it's accessed and it certainly does not need to be shown each and every time i change the channel.

My biggest complaint is now that the new blue/white guide is in place, my TV has pale blue tones on every channel so any program I watch is mostly pale blue.

VERIZON, PLEASE FIX THIS

Thank you.

PapaJoeMtown

I agree that the new guide is hideous! Verizon product management really needs to hire a qualified user interface designer who has some sense of making a colore scheme that is minimally tolerable. This new design is atrocious, functionality poor, screen content deplorable, and performance is intolerably slow.

Please abandon this poor attempt and either return to the previous interface or provide your customers with the ability to select a color scheme that is preferred by us!

Get rid of this horrible guide!

danman

Are the older HD set-top boxes stuck in 4:3 formatting for the new guide ? This is really a poor update. If the hardward needs to be swapped in order to achieve the same 16:9 as the newer DVRs then I'll drop Verizon.

mr-wc

Was notified it was coming. Was expecting improvement. This is dreadful. So slow; so cumbersome; uses silly keys on remote. We hate it.

AND, its not that we are resisting change - this is a bad change!!!

RockyRoller

I agree plase revie my coment as well

RockyRoller

I don’t need a week to see if I enjoy garbage.

The wiz kids who produced this piece of garbage had the ability to allow the consumer to keep the old screen format if they wanted to.

The new screen is repulsive it makes me want to wretch.

1. There is To much clutter on the screen. The same icons that clutter the screen can be found on the hand controller. Waste of screen space resulting in a smaller formatted screen

2. , Current picture is on the left of the screen and is much smaller.

3. The second screen is useless to me and takes up time.

4. The Colors are nauseating.

5. Smaller looking Font, and although the version personnel says the Font is actually larger doesn’t make it so if it looks smaller to the user. It’s a slight of hand by version. Why? I don’t know.

6. The channels change extremely slower than the previous screen.

7. If verizon wanted to improve anything they could have just produced a lighted program changer so you don’t have to turn on the light every time you want to change the channel

The audacity from the Verizon reps to actually say online {get used to this issue} is harmful an he /she should be reported to the corporate affairs at verizon.

If you want to make a statement go back to COMCAST until the VERIZON PEOPLE TAKE ALL OF THEIR CUSTOMERS SERIOUS.

Sincerely

Rocky

cvoogt

I am not opposed to change but it should result in improvement.

Problems:

1. Not enough contrast. The whole thing looks "faded". I'd suggesting ditching the gradients inside the channel rows in the channel guide. They don't help legibility ..

2. When using the channel guide, there is a channel preview at the top left. Great, but why does it need to cover up the first channel number? If you're going to do that. why even bother displaying that first channel? Clearly not well thought out.

3. It's slower than before. Slightly.

Justin46

@cvoogt wrote:
I am not opposed to change but it should result in improvement.
Problems:
1. Not enough contrast. The whole thing looks "faded". I'd suggesting ditching the gradients inside the channel rows in the channel guide. They don't help legibility ..
2. When using the channel guide, there is a channel preview at the top left. Great, but why does it need to cover up the first channel number? If you're going to do that. why even bother displaying that first channel? Clearly not well thought out.
3. It's slower than before. Slightly.

1) I can't address this since I do not agree with your view.

2. You do have the choice to select the Classic View:

Menu ==> Settings ==> Television ==> Classic View (or Standard View, which I think is what you have it set for)

Classic View will put the channel preview above the channel listings, but then you only get four channels per page instead of the seven with the Standard View. Your choice I guess, I use Standard View because I prefer the seeing the additional channels.

3. I don't see any slowdown at all. I have a 7232 DVR, I had 1.8 on it before I got 1.9, I really can't see any speed difference. What model STB do you have?

__________________________________
Justin
FiOS TV, Internet, and phone user
QIP7232, QIP7100-P2, IMG 1.9A
Keller, TX 76248

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