Child Item

Site Totals

61432 Questions Answered 270 Categories

netflix promo

Hi, I signed up for FiOS internet plan in November 2014 during a promotion with free Netflix for a year. , Verizon would send me the Netflix activation within 30 days of FiOS installation. It has been almost 40 days since my installation, and I have yet to receive the code. I have contacted the Verizon phone representatives and facebook several times but it's been very frustrating trying to resolve this issue.

I need the code for netflix

in the next days i will need to PAY for the service, because the 30days free will end.

VERIZON will pay me back this money??

this is my ac number

{edited for privacy}

PLEASE send me the PROMO CODE!!!
im really tired about this crap support of you

Comments

[Deleted User]

Hi fantini,

Sorry you are having difficulty. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue. Please remember to check your spam/junk folder if you do not hear from an agent.

fantini1

i will wait for it!!

Lets see how long it will take!!

Thank you!!!!!!

[Deleted User]

Please allow at least two business days.

Buzz007

Hello :

I have been waiting for over 30 days for my Netflix Code . Called up several times was been put on hold for more than 40 min . I really believe getting a promised code from verizon should not be this painful.

Please provide me with this code .

Thanks

Buzz

ElizabethS

Hello Buzz007

We will have an agent reach out to you as well.

fantini1

i've been waiting for 40 days
and now i received an mail asking me to wait plus 45 days
This is a joke???
Are you gonna pay for these months of netflix???

kgirando

I signed up for the Verizon Fios Triple Play and have a confirmation email dated 11/4/2014 stating

A $250 Verizon Visa® Prepaid Card, which you will receive by mail approximately 90 days after your service has been installed. You can use the card anywhere Visa debit cards are accepted. Please monitor this email address for updates on the fulfillment of your reward.

Your FiOS purchase makes you eligible to receive 12 months of Netflix service ($8.99 x 12 months). Watch for an e-mail on how to redeem in the next 30 days.

I received a Verizon Visa Prepaid Card in the amount of $150 NOT the $250 as stated above and I am still waiting for the email telling me how to redeem my 12 months of Netflix service. Even after multiple calls to verizon.

This is ridiculous. If this does not get resolved, Cablevision here I come.

[Deleted User]

Hi kgirando,

Sorry you are having difficulty. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue. Please remember to check your spam/junk folder if you do not hear from an agent.

fantini1

A agent made contact with me, about a month ago
and said i should receive my code in 45 days
Now i'm having to pay the NETFLIX too

Thank you

erizon

[Deleted User]

Please let us know if you do not receive your code within the time promised.

greenbit

I recently signed up for Verizon Fios Triple Play bundle on Oct 2014 (2 year contract) which offered new customers a free $150 visa gift card and free netflix access for 1 year. When I signed up I was informed that I would receive the Netflix access login details after a month. So, a month later I called to inquire about the netflix offer and the Verizon representative provided me with the phone number of Parago Inc, a 3rd party company that handles their Netflix promotional offer setup and a unique reference number to followup on my netflix account. I reached out to Parago and provided them with my reference number that I received from Verizon. They collected my details (Name, Address, email, phone number, etc.) and assured me that I would receive my details in my email after 48-72 hours. I never received anything in my email post 72 hours so I called back and they asked me to check my junk email and there was nothing from them. So they said, they would re-issue it within 72 hours. I've called them almost 6 times and each time it's been the same story. I am convinced this is a scam.

What happened to him just happen to me.

ElizabethS

Hello greenbit

Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information to help you resolve your issue.Please remember to check your spam/junk folder if you do not hear from an agent.

wjbelden

Hello - I am also have not recieved my Netflix promotion. I signed up for FiOS 50/50 on January 12, and Neflix was part of the promotion.

I have not been able to find any VZ customer service able to help.

Thank you

ElizabethS

wjbelden

Hello - as of May 1, no one has reached out, and I have not gotten any messages in my email spam folder.

This is begining to get ridiculous. Has anyone gotten thier Netflix promo codes?

ElizabethS

Thank you for letting us know. We will send another note to them.

noldy12

I still have not received my Netflix promo either. Got off the phone with an agent today and she told me they would send it in November or December of 2015. Ridiculous!

Child Item