I ordered a Cablecard and was sent an email confirming the shipment and delivery date. Mail Tracking Id : {edited for privacy}
The message starts with:
NICO,
The package containing your FiOS® equipment
But then the message ends with:
{edited for privacy}, thank you again for choosing Verizon as your entertainment provider
The system obviously has my name confused. Verizon.com team, please check it out!
thanks,
Nico