Unable to redeem $50 Verizon eGift Card

szei

I've been attempting to redeem a $50 eGift Card, but keep receiving this error message "Our apologies. Due to a system issue, your registration was not successful. Please try again later."

I've asked via the support chat, who provided the number for the gift card support team (which doesn't help because they require you to know what your gift card number is).

KH-OrnEsh1

Hi szei,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.