When I tried to use "Contact Us" it says I have to create a PIN number but when I go to my profile and try to create a PIN number I get the message: "We encountered a problem with your request. Please try again." Then when I call 1-800-Verizon it says to go online and use "Contact Us" to solve my problems.
![Photo of [Deleted User]](https://we.vanillicon.com/v2/ed53a0ea8d4610e2e903eda78cf49f29.svg)