I have been waiting for 2 hours just to speak witha Customer Service Rep! My contract is almost done and I will be done with Vz.
@SSGGin wrote: I have been waiting for 2 hours just to speak witha Customer Service Rep! My contract is almost done and I will be done with Vz.
People should do what is necessary. The wait times are crazy. How about trying here
https://www.dslreports.com/forum/vzdirect
That is if you want the assistance still.
good luck
Or twitter @verizonsupport