Well we’re 7 hours past estimated Fios restoration estimated time. Checked my messages...crickets!
Not one update has been sent since outage started nearly 24 hours ago. Why bother having that service at all?!?!?
Then try here: https://www.dslreports.com/forum/vzdirect
It goes to the same team at Verizon.
Try reaching out to support on twitter @verizonsupport
Thanks, unfortunately I don’t use Twitter.