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Box Top updating

For the past three mornings my two boxes refreshed themselves on the initial turn on for the tv that day. I have reset the boxes via the internet and had Verizon reset them. I am connected via HDM1 cable. For the remainder of the day, the boxes work fine. Anybody else having these problems. I live in Onondaga County NY.

Comments

miracle82

YES ! HAVING EXACTLY THE SAME PROBLEM Smiley Frustrated

csnuz

Only our DVR is having a similar issue the past 2-3 days. Whenever you turn it on the FIOS Software Updating Screen for about 1-2 minutes, sometimes longer then the channel comes on. We haven't had anything set to record yet so we are not sure if this is going to affect the recording of any shows. Our other HD Set top boxes are not having the issue. The one HD STB did have messages that the VOD menu, etc. was updated on 06/22/12 I am not sure if that is the issue or not. The Tivo we have using cable cards is having some pixelation but restarting it seemed to correct it.

Silverado44

Yeah I have been getting the same thing since Friday 6-22-12 and is getting to be a pain in the butt on all 3 of my boxes.

Holly1

Go to the message 1.9.1 Update in NY. Info is there.

Holly

oakie

I have the same problem. Bradenton, FL

bob4281

Same problem here. Pittsburgh, PA

KMGO

HAving the same problem here isn North Texas. Can someone post the info here?

katedesantis1

Same here - STB giving software update message each time it's turned on after being off for long periods of time. Just got off the phone with Verizon tech support and was told this is going to happen for the life of FiOS. Does this make sense to anyone??? I couldn't get a straight answer as to why the TV won't go straight on.

beetlejuice2

Same thing happens to me. I was wondering about this issue. I dont see why this should be a normal occurance on a daily basis. To me it sounds more like a bug in 1.9.1.

upstatefan

6/26/2012 The reboot problem has disappeared. Something change!!!

bob4281

@upstatefan wrote:
6/26/2012 The reboot problem has disappeared. Something change!!!

Ditto here

VzGnome

I believe a new IMG was released a few days ago your boxes will shut on and off b/c they are updating. Everything should return to normal after the reboots if not just un-plug the power to the STB and let them sit for 5 minutes and plug them back in. If your still having problems you can run commands to your STB's through in home agent . With these new IMG updates there may be a few glitches but will work themselves out or they will release another update to fix the problems.

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