Verizon has neglected to take care of a potentially hazardous situation after a new building was completed in the neighborhood. A cluster of wiring and boxes not secured to anything just hanging off the building that can be seen from our apartment.
I've seen techs come out, spend a bit of time looking at the mess then leaving and never coming back. The 2 tickets I opened had the same result and now marked as "closed" even though nothing was done. One time I saw 2 guys who were pretending to work on it for half a day then also gave up and left.
Here is a picture of what I am referring to:
https://imgur.com/a/VZWx2bj
This is the location in the back of the new TJ Maxx building in Astoria, NY:
22-06 31st St, Queens, NY 11105