Bad Gateway Again....

Can anyone help? I received Bad Gateway message about a month or two ago, and it was fixed. Now I am getting the same message for both DVRs and cannot access remote DVR online. Why does this keep happening???? I have tried the fixes. Can any Verizon techs please fix the port forwarding issue? Thanks.

Accepted answers

Suzanne7777

The problem was solved by Anthony VZ--Thank you.

All comments

Hubrisnxs

when you want that fixed, it's best to hit the contact us link that verizon has on this page, and then do a live chat. they fix it pretty fast. these are peer to peer forums, so we are mostly other users, the contact us link takes you straight to verizon and they should be able to fix that, or at least I have had good experience with them fixing that in the past.

tns

Things you can try

Reboot router.

Then Reboot DVR boxes.

I bit more complicated

Reboot router

In DVR disable remote DVR

reboot DVR

In DVR reenble remote DVR access

Still not working try opening a online chat with tech support.

PJL

The gateway problem probably broke your caller ID also. There is now a "fix caller ID" menu option on the STB. You might want to try that and see if it fixes the problem. It has for others on other forums.

tns

@PJL wrote:
The gateway problem probably broke your caller ID also. There is now a "fix caller ID" menu option on the STB. You might want to try that and see if it fixes the problem. It has for others on other forums.

It has never broken my Callerid at the same time. But I suppose it might work in some cases.

Justin46

@tns wrote:
@PJL wrote:
The gateway problem probably broke your caller ID also. There is now a "fix caller ID" menu option on the STB. You might want to try that and see if it fixes the problem. It has for others on other forums.

It has never broken my Callerid at the same time. But I suppose it might work in some cases.

It has been many months since I have gotten the Bad Gateway message, and even back then it fixed itself in a few hours. And I am guessing that my Caller ID on the TV has worked flawlessly for probably a year or so now, and really it has worked very well for the three years or so that I have had it, only a few failures, maybe 3 or 4.

I just don't understand how it can work so well for some and so poorly for others, what is the difference?

__________________________________
Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9
Keller, TX 76248

Suzanne7777

Mine worked flawlessly for 3 years, then got Bad Gateway a few months ago. Anthony from VZ fixed it remotely somehow (path forwarding), and it worked fine until a few days ago. I also cannot log into the router -- my password will not work, but I am a little wary of resetting the router to factory settings. I have never enabled the caller id option, as I think it would be annoying, but I suppose I can try. I am hoping it can be resolved without calling cusotmer support.