I have had a FIOS DVR for several years now and continue to be amazed that a box pops up on the screen to show channel, program info, etc. etc. when I am fast forwarding, reversing, or pausing. Furthermore, the box stays up for about 5 seconds after hitting "play" again ...... which then covers up the content of what you're trying to watch ....... unless you push "Exit" which gets rid of it. I can understand the need for the box if you are changing channels or just tuning on the TV ...... but why the need to show the box when you're simply operating within the same channel (or recorded program)?? I called FIOS tech support several years ago to see if I could customize this feature on my setup, either be eliminating it or reducing the time it is on the screen but was told it couldn't be changed. Too bad.