RECORDED SHOWS DO NOT SHOW ON SET TOP BOX

jyoomoe

My shows are not showing on my set top box which I previously could access from my multi room DVR. I attempted the auto fix. but it did not work.

I recently chnaged my package to another one yesterday, but that shouldnt be an issue , can it?

what are the solutions?

thanks PL

Anthony_VZ

We can take a look to see if the multiroom functionality is still on the account. So we can get more information from you, I have copied your post to our private support board. Please refer all correspondences to there from here on out. You can easily get to the private support one of two ways. In the email you signed up for the forums with, you will receive a link to click on. Make sure you are already signed into the forums before clicking on this link. Another way of getting there is by clicking on your username anywhere you see it in the forums. This brings you to your account profile. Scroll down to the section labeled "My Support Cases" . In there you will see the link to your case.