Child Item

Site Totals

61214 Questions Answered 267 Categories

Home
Help
Archives
General Products and Services (Archive)

Unprofessional tech = bad business

Tech called me once and I missed the call.
He did not leave me a voice mail.
I called back 4 times but no one answered and his mailbox is full.
Above situation led today’s install to be rescheduled.
I hope the tech to be more professional to answer the call or leave me a Voice Mail to communicate at least.

Comments

jonjones1

In certain cases the phones are just outgoing. The phones may be used by other installers and they are not going to listen to all those voicemails.

it is understood that you are to be available on the day of install. ALL DAY and that is why you have to reschedule.

gs0b

Welcome to the forums. You're talking to other customers here. Your situation is certainly frustrating. If you want to discuss it with Verizon, you need to contact them via chat, phone or @Verizonsupport on Twitter.

jonjones1

Or try here

https://www.dslreports.com/forum/vzdirect

Child Item