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New Verizon Visa Card issued by Synchrony Bank

Verizon offers a new Visa card. I will admit it was offered from Verizon Wireless. I signed up and got the card. I was told I could pay my Verizon bills every month and earn device dollars, points on every purchase. The wireless billing on the credit card was fine. I went to switch to pay my monthly Fios bill and it is not accepted. Mind you this is a Verizon Visa Card issued through Synchrony Bank. This makes no sense. I can use the card to purchase accessories like a remote or a new router but I am unable to pay the Fios bill with it because it is a credit card so I am not gaining any monthly rewards. I have been with Verizon over 20 years ... can’t figure out why Verizon would make such a business move and than not offer the rewards to customers like Verizon Wireless does. Please help me understand.

Comments

jonjones1

Not much to understand. If you read the disclosures at verizon wireless for the verizon card and the perks associated with it, the card can be used for autopay on Verizon wireless only at this time. They state they will expand it to the fios at a later date.

the new perk is being able to use the verizon card in autopay where normally it is debit or bank account to get $10 off per line. It further states if you set up or use the verizon card to pay your wireless invoice a bonus $100 will be deducted over 24 months.

that is about $4 off your monthly invoice in addition to the $10 off per line.

now if you bundled your fios into your wireless then the payment and perks work on each, but basically on the wireless side as of now.

I have the card, not that I need it since I will never do auto pay and the points back are only good on Verizon. My other cards give much higher cash and point values back than this card.

Sid1954

@Loyal20cg
wrote:
Verizon offers a new Visa card. I will admit it was offered from Verizon Wireless. I signed up and got the card. I was told I could pay my Verizon bills every month and earn device dollars, points on every purchase. The wireless billing on the credit card was fine. I went to switch to pay my monthly Fios bill and it is not accepted. Mind you this is a Verizon Visa Card issued through Synchrony Bank. This makes no sense. I can use the card to purchase accessories like a remote or a new router but I am unable to pay the Fios bill with it because it is a credit card so I am not gaining any monthly rewards. I have been with Verizon over 20 years ... can’t figure out why Verizon would make such a business move and than not offer the rewards to customers like Verizon Wireless does. Please help me understand.

I recently had a horrible experience getting a Visa card from Verizon. My wife applied and her application got canceled when her application was not responded to. Then I applied and then mine got lost supposedly but then got changed to being denied. When I called Verizon they put me over to Sychrony who said I had no application with them. It is funny we got a call early on to to do facial recognition and what not from Sychrony. I never got a card in the mail I spent an hour on the phone with Verizon trying to find out if my card got lost. That’s when these clowns said I had no application. Then I check with my credit bureau and find both my wife and I had hard credit checks done. Tell them on the phone I want a notice of denial and finally today I got one today in the mail. Funny thing I or my wife’s applications didn’t exist? Credit score is 811. They claimed I was only 587. I had no credit limits high enough etc. I have two homes paid for. A ton of money in the bank and perfect credit. Three credit cards with 25k in limits. These people Verizon is using to do their Visa card is bunch of low life crooked liars. I have been with Verizon for 16 years and have my whole family on our family plan. I wanted the card to pay the monthly bill and get a discount they provide via the autopay. I never wasted so much time and got lied to so many times. I have a bad taste in my mouth that Verizon is using such a low life credit card company. I’m about ready to pay my phones off and leave them for some company that has vendors that are honest. Losing customer records is no excuse. These folks are a awful liars at Synchrony Bank. Verizon should be ashamed to use them ruining a good company name.

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