I have spent the last hour on the phone being transferred 4 different times.
I just moved into an apartment/condo. On our balcony was a verizon box (it has been sitting there since we have been coming to look at the place)
Today i decided to throw it out. and lo and behold it is full of verizon equipment (boxes, router, etc.) Also as luck would have it two more boxes came shipped to my address. All three boxes are addressed to someone else (i imagine it was the person that lived here before)
As i mentioned i called verizon in order to return the equipment and save the company a large chunk of money, I was told i can drop it off at the nearest usps or verizon store, but with my work hours that will be very difficult.
I also want to point out that the person that came to install our equipment a few days ago called me 15 minutes before his window was up and told me that he was 'running late' and that he will be taking his lunch before coming to install our equipment. So instead of the 11-1 window he came at 2 and completely ruined my fiance's day as she had made plans to go see her mother.
I don't mind doing helping out but i think it would be nice if Verizon did something for us for spending an hour on the phone trying to return their equipment instead of throwing it out or selling it.
