@denny wrote:All my boxes are HD. On two of them, the guide is wide screen showing 150 minutes of programming. On another it is not wide screen and it shows 90 minutes of programming? How do you change the settings for this?
My guess is that the STB that does not display the wide screen Guide is a QIP6xxx box while your others are QIP7xxx boxes. The 6xxx boxes are simply not capable of displaying the HD Guide. You need to contact Verizon and request that they replace the 6xxx box with a 7xxx box. There will be no cost for Verizon to ship you the replacement STB.
__________________________________JustinFiOS TV, Internet, and phone userQIP7232, QIP7100-P2, IMG 1.9AKeller, TX 76248
Yes, its true... I just got the guide upgrade on both of my HDTVs and one of them have the wide hd guide while the other on doesnt.. the one that doesnt has QIP-6200 and the one that does have the HD guide is QIP-7216... I just called verizon and they are sending a new box
