We have 2 HD DVRs (QIP7232 2) -- one can be accessed through the web and the other always gets a "Bad Gateway" error message.
I've reset the router to the factory defaults, run the inhome agent and had tech support run their tools. Nothing has worked.
I can access the TV directly, but not through the web.
Sometimes, over the past few years, a fix takes for a while. But it never lasts.
If it's a remapping issue, I should be able to that myself (whith appropriate instructions, of course).
This is a personal pain in the neck; however I see by the number of posts that I'm not at all alone in reporting this problem. My guess is we're a very small percentage of folks who are actually experiencing a problem and the rest don't report it.
Apparently, this is a basic infrastructure problem that Verizon has not properly addressed. Certainly, it seems that way to me.
Still, I'd be grateful for some help here. Something that resolves the problems so it doesn't occur again by fixing it on Verizon's side, or receiving the knowledge of how to fix it myself when it breaks.