Hello-
I am interested in dispute resolution. Can someone tell me the process for escalation of an issue?
Thank you,
https://www.verizon.com/support/residential/account/manage-account/security/arbitration-mediation?CMP=OTC_CON_OTH_22222_NA_20180328_NA_NM201800032_000118
It's also in the terms of service
https://www.verizon.com/about/sites/default/files/Internet-tos-09112019-v19-2-clean.pdf