Caller IT to the TV Alert message pop-up delay

Is it me or is the Caller ID to TV feature very flaky? Generally when the alert does not show I do the following steps to correct:

Disable

Re-boot DVR

Enable

At it magically comes back.

Now I have a different problem - the caller ID alert appears about 2 minutes AFTER the call comes through - rendering this feature useless. I re-set the router and no change - all TV's 3 SD and 1 HD show the alert about 2 minutes after the call comes in.

Any help out there? Thanks

Accepted answers

hracer

Again. Engineers are aware of this. They are working on resolving this. There is no ETR right now.

All comments

Outback11

I'm having the same problem, has any one found a solution?

hracer

There is a delay. Engineers are working on it. now. No ETR at this time.

Dave7887

When I have this trouble, I've disabled caller-id, rebooted my set-top-box, and enabled caller-id --- it works.

john4309

I tried the disable-reset the box- enable the caller ID, but did not help the pop-up delay time.

hracer

Again. Engineers are aware of this. They are working on resolving this. There is no ETR right now.