Moved to Raleigh, NC...where Fios is not offered. Where do I send proof of residency to request a refund of the early termination fee?
https://www.verizon.com/about/our-company/executive-bios
try email to the executive department. Then Verizon executive Esclations will contact you. Most times they call you same day. So give a phone number that you can answer.
it’s usually a toll free number they call from.