TV Reception Interruption

jerryh3

Almost every night, around 8pm(PST), TV screen goes black with two messages. "No Time Information" and "No Signal - Searching for Signal". This lasts anywhere from 5 to 25 minutes. The we get a screen that says "Press Menu to Watch FIOS".

Resetting TV and Settop Box has no effect. Any suggestions??

Shamika_VZ

Hello Jerryh,

Is this on a High Definition Set top Box? If so, have you unplugged and plugged back in the HDMI or component cables? I have sent you a PM to further assist.

Shamika_Vz
Verizon Support

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