My router defaults to DHCP whenever there is a power outage. I lose guide data and slow response from STBs. I have had techs out to the house 2 times after several hours on the phone. The techs were there for over 10 hours combined.
My ONT was replaced 3 times. Router 4 times, all STBs are new. Line from ONT to Router was replaced 2 times as well as house wiring. I must go into the router and switch back to PPPoE. I have sent several emails which obviously are not read, because I get the same response that I must contact via phone. I have typed messages indicating that the emails are not being read and I still get the exact email response. There should be a way to have the router default to PPPoE so I do not have to go and reset it each time.
