Like others I've seen here, my remote DVR programming has disappeared, it used to work just fine from both the web and my iPad. I now get both "not responding" and "bad gateway" messages. I've tried everything I've seen suggested, including using the in-home agent for both "auto-fix common DVR issues" and "set top box auto correction", and rebooting the FiOS router. The self-diagnostics are all green, and it says that listener 1 is running. However, I still have the problems. From what I've read, there's a remapping process that can be run in the Verizon office that fixes the problem. Can this be done for me? Thanks!