I recieved the 7232-P2 as an upgrade (paid $39.99) and when I hooked it up this morning it gave the following error (white screen) cablecard pairing information is not available.
You could see the typical FIOS screen loading in the background. Eventually (about 5 minutes) the cablecard error went away and I was able to view TV. However, only local stations and not any packaged channels (HBO,HD etc) could be viewed. I called FIOS tech support and the tech reset the box a few times to no avail and then decided to reset my router settings which knocked my PCs off the LAN and blew out my wireless settings. Sad thing is, he offered no help to correct the setting so I fixed it myself. After the router issue was fixed the 7232 still would only show broadcast channels and give the you are Not Subscribed message for all other channels. While the tech guy setup an onsite dispatch for tomorrow, I figured I would try to monkey around with the 7232 box myself. I tried rebooting with the same result. Finally, on the You are not subscribed screen it says, Press B for diagnostics. I did that and it reinitialized that channel but still did not work. It then asked if I wanted to reinitialize the box and I said yes and now it is stuck (after a reboot) on STARTING FIOS screen (with the red curtain)
Questions:
1. Why would the box give the cablecard error?
2. Is there a was ro reset/clear the box by holding a button when power cycling so I can see if that works?
Thanks for any help you may give because I think my chances are better on here then with the tech support via a phone call.
