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$250 Visa Gift Card

The sales agent that came to my house (prior to installation) assured me that after I had Verizon FIOS service for 30 days, I would receive a $250 Visa Gift Card. 60 days have passed since that promise and I have not received my gift card or any notification that I will receive it. Please help.

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[Deleted User]

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.

Brunsvold1

Thank you for reminder. I suppose I should have started my post by stating that the Ask Verizon automated assistant can't grasp what a $250 visa gift card is, and although I've called Verizon twice today, I am put on hold for 15+ minutes and then disconnected for no reason.

I was hoping other customers had experienced the same issue and found a resolution, hence the forum post.

Thanks.

CRobGauth

You can also try twitter for support @verizonsupport.

Brunsvold1

I had not considered twitter. I'll give it a try and update this post if any resolution is reached.

Thanks.

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