Cisco DVR constantly loses subscription infomration

joe_s

I just "upgraded" to the Cisco DVR, and I'm finding that it frequently (like several times an evening) pops up a message indicating "You are not subscribed to"" whatever channel I'm watching. So I go through the troubleshooting, or reboot the box, or call the number for a reset, and the problem is solved, for a few hours.

Is this a common issue with this box, or did I maybe get a bad unit? I have never had an issue with my previous DVR.

Thanks,

Joe

Shamika_VZ

Hello,

I sent you a private message to further assist you.

Shamika_Vz
Verizon Support

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