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Unable to Redeem Gift Cards

Much like everyone else on this forum, I am unable to redeem my 2 $100 Verizon Gift Cards. The tiles show up but the Redeem button just reloads the page. Chat was unable to solve this issue and it's pretty frustrating that something so simple doesn't work.

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[Deleted User]

Hi anjinfob,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

anjinfob1

they'll send you an unhelpful message and direct you to a number that never picks up and lock this thread. i don't know if it's on purpose but it feels pretty scammy. really unprofessional customer service from verizon.

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