Child Item

Site Totals

61432 Questions Answered 270 Categories

Verizon running credit checks without permission

Hello I just signed up for new service. During the process i "unchecked" the box to allow Verizon to run a credit check. I seen the message about maybe having the leave a deposit, that I was fine with. The system ran a credit check anyway , which generated a hard inquiry that I was trying to avoid. Can you please tell me the process to have this removed?

Comments

jonjones1

You can’t. Although you may have stated not to run a credit check verizon and others still do as a business practice. You could try contacting the credit bureaus and ask them to remove it.

gs0b

You're talking mostly to other users here. If you want to reach Verizon, you'll need to call them, use chat or use @VerizonSupport on Twitter.

As other users have noted on this and your other thread, it is likely to be very difficult to remove the hard pull as it is designed to be just that - hard.

Good Luck.

farrock02

"you can't" is an completely incorrect statement . Verizon or any other company cannot run your credit without permission. My credit was ran do to a system issue , where the system didn't realize I opted to not have my credit ran.

I reached out the credit verification at Verizon ( very rude person on the phone) and it seems like they know this issue is happening. She started some type of ticket and I am waiting on the response.

I also disputed it with the credit bureau for good measure.

BTW this hard inquiry didnt change my credit score at all , but I just don't want it there

jonjones1

Again my statement was 100% correct. You cannot do anything about the credit check. Be it hard (initial) or soft (consumer updates)

verizon may be telling you it’s a glitch but it is not. They can grep your credit profile just with your name and address, or through a request for service. The credit bureau will in most cases not remove a legitimate hard pull. Even if you took the “I don’t want a credit check, I will pay a deposit instead option” verizon has been known to pull the data anyway and in some instances charged a deposit anyway. Google it, I kid you not.

once you file a dispute with a credit bureau they will be told by Verizon they did it because you initiated a request for service. That’s all the three bureaus need to verify the request for the hard pull.

a year ago my credit monitoring service had an update saying I work at a education organization I immediately filed a dispute with the bureau. After 24 hours it was removed as a mistake. So situations are different but at least you are trying.

oh I forgot if you lock your three credit bureau files, no vendor can do a pull. Close up the bureau file.

best of luck

Mady11

Can u know please hiw do you clise the bureau profile?!and is there any problems for that?! Thank you

farrock02

No companies are "allowed" to do a hard inquiry without permission. Maybe Verizon is doing it anyway or there is a glitch in the site. I dont understand how you keep referring it as an "legitimate" inquiry if my saying it not and didnt approve it on "my" credit profile.

Yes I know getting it removed is going to be a headache , but im a pretty persistent person. It will be removed I just need time.

It didn't change my 806 credit score at all , its just the principle of it all .

Also I see that youre a "gold contributor VII" and glad that youre trying to help other, but in this situation your "matter of fact" comments are ugly and completely incorrect.

Child Item