Did not receive $100 Fios welcome reward

Boogiebrand

I had Fios installed back in February. I became eligible for the $100 welcome reward in April. I followed the instructions I was given at the time and selected an electronic gift card. A little while later I received an email stating that my gift card would be mailed to me (makes sense!). It is now over 3 months later and I have received nothing. Can someone please assist as no FAQ or advice I have found has been useful to any extent.

thanks!

[Deleted User]

Hi Boogiebrand,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.